Jack Taggart
Jack is the epitome of great customer service. And to look at him, or hear what business he's in, you might not expect that. First off, he's
Adventures In Customer Service
In preparation for a weekend trip to Chicago, I wanted to get my dear friend Lois something unique from Richmond as a hostess gift. What better place than Tinkers to find the right item. In particular, I'm a fan of
Update on Customer Service Post
The corporate guys at Radio Shack came through for me! I can't believe it. You'll recall in my post last week I'd found Fran at the Willow Lawn Radio Shack and was so impressed with her commitment to customer service that I
How To Make 2 People Happy For $10
It all started when I took my mom's 1990 cell phone into Radio Shack at Willow Lawn to see if they had a new battery for it. Come to find out
Delightful, Delovely and Delicious
We had dinner at Lehja here in Richmond the other night, and couldn't have been more delighted with the entire experience. The decor is gorgeous, the servers were overly-accommodating (without being annoying) and the food was
Vintage – Retro – Cool
I've never seen Mad Men (gasp), and in the vein of true confession I was never a Seinfeld or Friends follower - I catch a rerun occassionally but I missed out on a lot of water cooler laughs over the years. But I am loving that some of the 1950's and 1960's
Exceeding Expectations
Today (during lunch of course) I dropped into RackRoom Shoes to see if I could find some replacement black pumps. My expectations were pretty low to begin with. I mean they're not Saxons Shoes -- but their price is more in my comfort zone. They had some nice options at great prices, but nothing that made me want to pull out my credit card. But before I