Update on Customer Service Post

The corporate guys at Radio Shack came through for me! I can't believe it. You'll recall in my post last week I'd found Fran at the Willow Lawn Radio Shack and was so impressed with her commitment to customer service that I

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How To Make 2 People Happy For $10

It all started when I took my mom's 1990 cell phone into Radio Shack at Willow Lawn to see if they had a new battery for it. Come to find out

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